Naitiv, a new AI-native ServiceNow consultancy founded by former Thirdera executives, has launched with the acquisition of two ServiceNow partners (Cloudworks and Inspira Systems). The firm will initially focus on AI-driven digital transformation for the Property & Casualty insurance industry, positioning ServiceNow as an orchestration layer to modernize insurance operations and connect legacy systems.

A US District Court in the Southern District of New York ruled on March 27, 2026, that Syntel must pay $236.9 million to Cognizant and its subsidiary TriZetto. The judgment includes $69.98 million in compensatory damages, $139.96 million in punitive damages (subject to TriZetto's acceptance), $12.4 million in attorney fees, plus 9% interest from January 2018. Atos Group, which acquired Syntel in 2018, states the decision has no significant adverse impact on its financial position and reserves the right to appeal.

The US District Court for the Southern District of New York issued a pre-judgment decision ordering Syntel to pay $236.9 million to Cognizant and its subsidiary TriZetto. The award includes $69.9 million in compensatory damages, $140 million in reduced punitive damages (subject to acceptance), and $12.4 million in attorneys' fees, plus pre-judgment interest. Atos Group, which acquired Syntel in 2018, states the decision does not materially impact its financial condition and reserves the right to appeal.

TriZetto Provider Solutions, a Cognizant Technology Solutions company, disclosed a cybersecurity incident affecting approximately 3.4 million people. Unauthorized access to client web portal records occurred from November 2024 onwards, compromising sensitive personal data including names, addresses, Social Security numbers, and health insurance information. Edelson Lechtzin LLP is investigating class action claims seeking legal remedies for affected individuals.

The global pharmacovigilance market is projected to grow from USD 8.91 billion in 2025 to USD 24.69 billion by 2035, at a CAGR of 10.34%. Growth is driven by stringent regulatory requirements, increased adverse drug reaction incidents, and pharmaceutical industry expansion into emerging markets. The U.S. market alone is expected to reach USD 9.48 billion by 2035. Phase IV post-market surveillance and contract outsourcing services dominate the market segments.

The global insurtech market is projected to grow from $14 billion in 2026 to $638 billion by 2035, at a CAGR of 41.45%. Growth is driven by AI, blockchain, cloud computing, and machine learning technologies, with collaborations between traditional insurers and startups accelerating innovation. North America leads the market, while Asia is expected to grow faster. Health insurance, managed services, and cloud computing segments dominate, with healthcare sector showing highest future growth potential.

The global Automation COE (Center of Excellence) market is valued at $465.52 million in 2024 and is projected to grow to $2.38 billion by 2030, driven by increasing demand for operational efficiency, cost reduction, and digital transformation across industries. Key drivers include the adoption of AI/ML technologies and enterprise-wide automation initiatives, though implementation complexity remains a significant challenge.

The insurance analytics market is projected to grow from USD 13.29 billion in 2025 to USD 31.76 billion by 2031 at a 15.64% CAGR, driven by AI adoption, regulatory demands, and IoT data growth. Key trends include increased competition from digital-only insurers, rising demand for fraud detection and claims management solutions, and expansion in Asia-Pacific. However, data privacy regulations and talent shortages present challenges.

The IT outsourcing market is projected to grow from $638.65 billion in 2026 to $752.08 billion by 2031, driven by AI-enabled services, cloud-managed services, and generative AI automation. Key trends include cloud-native app modernization, cybersecurity talent demand, and industry consolidation. Large enterprises dominate spending, though SMEs are growing faster. North America leads geographically, while Asia-Pacific shows strong growth potential.

This week in consumer tech saw major developments across AI, transportation, and regulatory fronts. Meta is accelerating AI-powered wearables with updated smart glasses, while the Trump administration unveiled an air taxi strategy and launched Tech Force for recruiting tech talent. The U.S. halted a technology agreement with the UK, and Tesla faced a ruling that its Autopilot marketing was deceptive. OpenAI is in talks for a potential $10+ billion Amazon investment, and ChatGPT reached $3 billion in mobile app spending. Key earnings included Accenture and Micron beating estimates.

The global Software Testing Market is projected to grow from USD 54.11 billion in 2025 to USD 126.91 billion by 2033, driven by digital transformation, cloud adoption, and increasing demand for secure, high-quality software applications.

The North America Business Process Outsourcing market is projected to grow from $112.96 billion in 2024 to $211.73 billion by 2033, driven by technological advancements, cost-saving needs, and digital transformation across industries.